In the days of Instant, the customers do not deserve to wait 7-10 days just to receive their money refund. Win their hearts by processing Instant refunds through PayG:
A customer puts a return request on your site or app and if it falls under the terms and conditions mentioned in the product description, you accept the return request.
The item will be checked for its quality purposes before picking, based on the certain parameters you have defined.
Once all the parameters are checked and verified, return request is approved and our payment gateway process the money refund right then - no more waiting.
Take no more form filling and other responsibilities to initiate and process the refund. The details of the customer and their payment mode are already recorded in our system – be it UPI, card, wallet or netbanking – they will receive money refund right then.
Value the customers even if they place a return request. Instant refund is a way of showing that you care and you don’t block their money.
The more time you take to refund, the more your customers will form a negative impression. Refrain from getting this negative impact.
Customers will again try your app at least to check out because of your instant refund
PayG sees you as a brand and by every means we ensure that your brand image remains good. Through PayG invoices, show your customers that you charge only for what they have seen. Let them know that you do not take any hidden charge from them.